Privacy Policy

Effective Date: March 16, 2026

This Privacy Policy describes how Design and Build NW ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or interact with our website, https://homeremodelnorthbend.com. We are committed to protecting your privacy and ensuring your personal information is handled in accordance with applicable laws, including the Washington State privacy laws and, where applicable, the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

Personal Information:
- Name
- Email address
- Phone number
- Postal address
- Any other information you voluntarily provide through forms or communications
Usage Data:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of your visit
- Referring website addresses
Cookies and Tracking Technologies:
- We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. For more information, see our Cookie Policy below.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services
To respond to your inquiries and provide customer support
To personalize your experience on our website
To improve our website, products, and services
To send you administrative information, such as updates, security alerts, and support messages
To comply with legal obligations and enforce our legal rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who assist us in operating our website and providing our services (such as hosting, analytics, and customer support)
When required by law, regulation, or legal process, or to protect our rights or the rights of others
With your consent or at your direction
In connection with a merger, acquisition, or sale of all or a portion of our assets, provided that the recipient agrees to respect your privacy

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to use caution when sharing information online.

User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request correction of inaccurate or incomplete information.
Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

If you wish to exercise any of these rights, please contact us at linda@designandbuildnw.com.

Cookie Policy

Our website uses cookies and similar technologies to collect information and enhance your experience. Cookies are small text files stored on your device. We use:

Essential Cookies: Necessary for the operation of the website.
Analytics Cookies: Help us understand how visitors interact with our website.
Functional Cookies: Enhance website functionality and personalization.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

Third-Party Services

We may use third-party services, such as analytics providers (e.g., Google Analytics), to help us understand website usage and improve our services. These third parties may collect information about your use of our website, including through cookies and other tracking technologies. We encourage you to review the privacy policies of these third parties for more information.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at linda@designandbuildnw.com and we will promptly delete such information. We comply with the Children’s Online Privacy Protection Act (COPPA).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page and update the effective date. We encourage you to review this policy periodically for any changes.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: linda@designandbuildnw.com
Mailing Address: Design and Build NW, 8220 Falls Ave SE, Snoqualmie, WA 98065, United States

Your privacy is important to us. Thank you for trusting Design and Build NW with your information.